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The Organisation
This is typical of the industry
- An organisation that:
- Does not understand its software development process
- Does not control its software development process
- Has adopted new technology with high expectations
- Has not got the expected returns
This is not typical of the industry
- An organisation that:
- Recognises the need for help
- And finds it
Notes:
In summary, this is a typical software development organisation with typical fall-out from adopting a new technology.
The primary reason for failure is that the organisation doesn't understand how it delivers software – or which of the steps it traditionally undertakes are important.
It isn't news that a new technology doesn't, of itself, solve problems.